Here's what the hosts I've worked with have to say...

"We were getting ready to rent out our mother-in-law house on Airbnb and wanted to make sure that we did it all legally with permits, inspections and taxes, as well as neighborhood notification. We reviewed what we needed to do and found the process very daunting. That's when our rental management company White Spider recommended Melissa Wright. 

Melissa sat us down and went through the entire process and carefully explained what she was going to do on our behalf, how long it would take and what to expect. We were so happy to not have to navigate the complicated and confusing city bureaucracy.

Melissa was very professional, approachable and, efficient. She did everything as promised, on time and with no fuss. We would use her again in a heartbeat." 

~ J.H.

Melissa was organized, prompt and thorough in helping me get my house permitted. She knew what to do and when, and she did it all with grace and ease. I totally recommend her!

~ K.M. 

I wanted to rent my house on AirBnB.  I am a rule follower and wanted to make sure I crossed all the T's and dotted all the I's.  But I wasn't exactly sure how to go about it.  So, I thought I'd see if there were "experts" that could help me.

I picked Melissa because of her very fast, very thorough, very professional response.

After several discussions, and Melissa asking me all the right questions, we embarked on getting my house inspected and obtaining a short term rental license.

Melissa was so thorough.  She explained the process, recommended what I would need and kept me informed every step of the way.  And did everything she said she would do when she said she would do it.  Including putting a new smoke detector in for me when I was out of town!!! And she was so accommodating to my changing schedule.

I received the license and feel great that we went through all the proper protocol, etc.  

I can't say enough great things about Melissa.  I would recommend her in a heartbeat.  She was absolutely great to work with.

~ B.F.

I recently received my Short-Term Rental Permit from the City of Portland and used the services of Melissa Wright.  This made the details of getting the paperwork in order for the City effortless with the assistance of Melissa.

Melissa was recommended by a property management company and the result was an easy and efficient application process. Melissa’s service was excellent and she was a joy to work with.

After the paperwork was complete the inspector was scheduled and I received the permit immediately after the inspection.

~ D.B.

I was looking for Melissa's services because I needed help with the entire process of making an application for the Type B permit to run my vacation rental in the City of Portland. I wanted to make sure without a doubt that the application was written correctly, had all of the extra reports and documents that were needed. I felt that hiring a land consultant would better my chances at getting the permit in the least amount of time.  
Melissa spent many hours writing emails back and forth with me and also many phone conversations discussing the outline and details of my application. For the type B, a narrative must be written that is very specific to each property. She also coordinated with the other associated contractors that were needed to fulfill the application. In addition she was the main contract to the City planner. In the end I received my Type-B ASTR permit!

Melissa was a great consultant to work with.  She was very patient, courteous, responsive, and easy to work with.  I would definitely recommend hiring Melissa for any ASTR needs within the City of Portland. Her knowledge and expertise definitely played a vital role for us getting the permit.  

~ J.H.

I came across Melissa's service to handle the short term rental application through Facebook. I had intended to do it myself but in the midst of all the other prep to open our AirBNB I knew I wouldn't get to it in time. Melissa had all the materials produced and down to the city in just a couple days. She also knew a lot about the ins and outs of registering with the city, what they look for, etc. She gave me an estimate of when she thought the city would inspect and she was right on the money. Thanks to her guidance the inspection was simple, took five minutes, and I had my approved permit. Well worth the money not to deal with the hassle and stress of an unknown bureaucratic process.

~ D.P.

I needed to maximize the investment that I had made, so creating a compliant AirBnB was the goal. I chose Melissa at the advice of management group that I was working with. Melissa first did all the work and completed the Type A permit. All I did was fill out the paperwork she put in front of me. Then she did the same thing for the Type B permit. The big result was smoothly getting both permits, even to the surprise of the city planner. Melissa is a top-notch person and a complete professional. She is a 10 out of 10 in all categories of timeliness, clarity, relationships with city officials etc. Be brave and go it alone, or work smarter and utilize Melissa. 

 ~ A.A.

I was looking for someone to help me navigate the complex application process of the type B permit. Melissa was AMAZING. She made it so easy for me. She helped me stay on track with timelines, was prompt with all correspondence and prepared paperwork perfectly. The end result was that the application was approved. Plus, we met in person and she was so nice! Super pleasant to work with. Thanks again Melissa! 

~N.B.  

Melissa was our insurance policy when we were obtaining our Type B Permit.  The amount of work the city requires is daunting and after paying the application fees, the city can deny your permit without refund.  Hiring Melissa was a no brainer to ensure there were no delays, everything the city needed was included to their specifications, and we obtained our permit.  Melissa is very knowledgeable of the nuances to the permitting process and the verbiage the city is looking for to approve your permit.  Most people don't realize that writing the application is only 1 part of the permitting process.  She makes sure that all of the other pieces are in place and knows the best people in the city to hire to take care of all of the other components.  She is clear about what she will need from you and honest about how long the process will take. After she gets you your permit, her door doesn't close.  She will remind you of any yearly requirements the city might have and will continue to be there for you to answer any questions that may arise.  Hiring Melissa was money very well spent and I would highly recommend, to anyone that is interested in obtaining a short term rental permit, to hire her as your insurance policy as well!

~G.F.